What to do if BSS Options aren’t showing on product pages?
If the option set is missing from your storefront, check the following:
App Activation
Ensure the app is activated on your theme. Verify this in the theme editor and click save
Option Activation
Confirm that your options set is active , and assigned to your test products
If the options still don’t appear, it might be due to:
A conflict between the app and your theme.
Multiple product options apps installed and enabled simultaneously
A conflict with another existing app in your store.
If you need further assistance with the above case, please contact us via live chat. Our support team is here to help!
App Activation
Ensure the app is activated on your theme. Verify this in the theme editor and click save
Option Activation
Confirm that your options set is active , and assigned to your test products
If the options still don’t appear, it might be due to:
A conflict between the app and your theme.
Multiple product options apps installed and enabled simultaneously
A conflict with another existing app in your store.
If you need further assistance with the above case, please contact us via live chat. Our support team is here to help!
Updated on: 31/12/2024
Thank you!