How to grant OPTIS team the access to specific permissions?
- Firstly, you go to Settings > Users and permissions > Collaborators **> Search for **"Tech Essence (by BSS Commerce) Support"
- There are permissions we will need + location where you can find it:
- View products
- Themes **> **edit code (necessary)
- App permissions > **Manage and install apps and channels **(necessary)
- Store settings > **manage ** **settings **+ **shipping and delivery - ** For showing options on order confirmation & packing slips
ou will also need to check if your email is verify or not. If not, you will need to verify so we can help showing options on order confirmation
- Order **> **View - For options not showing on order cases
- After clicking on all permissions our customer support agent request, you will click Save. Then notify our agent
Updated on: 03/03/2025
Thank you!